• Home Financial Group

    Home Financial Group

    President - Owner
    NMLS# 305389

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    It is the policy of our company to respond to customer complaints, disputes and issues immediately,
    to take each complaint seriously, to investigate each complaint however small it is – immediately and
    to take remedial actions swiftly.

    As soon as a complaint is received, it is documented and is logged into a special log. The complaint is
    sent directly to the Customer Complaint Officer or his designate, in order to take action.

    All complaints and records of complaints are kept in a special complaints binder along with all the
    Customer Complaint Officer’s Quality Control Files and other written policies so employees can easily
    access them and use them to provide better customer service. Reports on complaints are reviewed
    during the Customer Complaint Officer’s meetings with our Board. We are focused on providing
    financial products and services to all customers in compliance with all Federal and State regulatory
    policies including but not limited to consumer protection, fair lending and civil rights laws. For more
    information, contact us at the number on the Home Page.

    Questions? Contact Home Financial Group Today!

    Get in Touch

    Contact Home Financial Group

    Home Financial Group

    4303 NE 1st Terrace, Unit 1
    Oakland Park, Florida 33334
    (954) 370-4849
    NMLS# 305389

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    If you have any immediate questions or concerns don't hesitate to give us a call @ (954) 370-4849


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